Khelo88 Privacy Policy — Your Data, Our Responsibility

Introduction & Purpose of This Policy

Khelo88 (referred to herein as "we", "us", or "Khelo88") is an internationally licensed online gaming platform. This Privacy Policy explains how Khelo88 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using Khelo88's website or services, you are considered to have accepted this Privacy Policy. We always operate transparently and treat your privacy as our highest priority.

This policy is built on international data protection regulations and best practices. It is written in Bengali so that every player in Bangladesh can understand it with ease.

What Data We Collect

Khelo88 collects two types of information from you — what you provide directly, and what is collected automatically as you use the platform:

We only collect information that is strictly necessary. Collecting excessive or irrelevant data is against Khelo88's policy.

How Your Information Is Used

Khelo88 uses your data only for the purposes listed below — it is never used for anything else:

• To create, verify, and securely manage your account
• To process deposits, withdrawals, and other financial transactions
• To resolve technical issues and provide customer support
• To communicate offers related to bonuses and rewards
• To prevent fraud and unlawful activity
• To meet legal obligations and regulatory requirements
• To personalize your platform experience
• To notify you of new offers and updates (only where you have given consent)

Data Sharing & Third Parties

Khelo88 never sells your personal data. However, data may be shared in limited, specific circumstances:

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions. Each of these providers operates under its own security policy.
• Legal Authority: We may be legally required to disclose information in response to a court order or government directive.
• Technology Service Providers: Providers handling server hosting and security services are contractually bound to keep your information confidential.
• Fraud Prevention: In cases of serious fraud, data may be shared with international gaming regulatory authorities.

Outside of the above, no data will be shared with third parties without your explicit consent. This is an unbreakable policy at Khelo88.

Cookie Policy & Tracking

Cookies are small text files that a website stores in your browser. Khelo88 uses the following types of cookies:

• Essential Cookies: Required for login sessions and security. The platform cannot function properly without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages are most frequently visited. This data is entirely anonymous.

Khelo88 does not use third-party tracking cookies for advertising. You can delete or block cookies at any time through your browser settings, though some features may not function as a result.

Data Retention Period

Khelo88 does not retain any information longer than necessary. The following policy applies:

• Active Account: Data is retained for as long as your account remains active
• Financial Transactions: Retained for up to 5 years as required by law
• Closed Accounts: Data is automatically deleted 3 years after account closure
• Cookies & Session Data: Automatically deleted after 30 days as a general rule
• Support Conversations: Retained for up to 1 year

You can request that your data be deleted when you close your account. However, certain financial records must be retained for a specified period due to legal obligations.

Your Privacy Rights

Every Khelo88 user has the following rights regarding their personal data:

To exercise any of these rights support@khelo88.click Contact us by email and we'll respond to your request within 48 hours.

Security Measures & Technology

Khelo88 uses multiple layers of security to protect your data:

• 256-Bit SSL Encryption: All data transfers are encrypted — no one can intercept them in transit
• Two-Factor Authentication (2FA): Additional Verification at Login
• Firewall & Intrusion Detection: Protection Against Unauthorized Access
• Regular Security Scans: Automated Security Checks Every Day
• Encrypted Database: Stored data remains encrypted on the server as well
• Access Control: Only authorized personnel can access specific data

In the event of a security breach, Khelo88 will notify affected users within 72 hours and take immediate action. To date, no data breach has ever occurred on Khelo88.

Protection of Minors

Khelo88 is strictly prohibited for anyone under 18. We do not knowingly collect or store any personal information from minors.

Age is verified at the time of registration. If a minor creates an account using false information and we become aware of it, the account will be immediately closed and all collected data will be deleted.

If a parent or guardian suspects that a minor is using Khelo88, support@khelo88.clickto reach us. We'll take prompt action.

Changes to the Privacy Policy

Khelo88 may update this Privacy Policy as needed. When changes are made:

• Registered users will be notified by email or SMS before any significant changes take effect
• The date of any change will be noted at the top of the page as "Last Updated"
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• If you object to the updated policy, you may request to close your account

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through any of the following:

• Email: support@khelo88.click
• Live Chat: Chat button at the bottom-right of the Khelo88 website
• Response Time: Typically within 24–48 hours

Our Data Protection Officer (DPO) reviews all privacy-related requests and provides impartial resolutions. We take every complaint seriously.